Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you inquire about electric grill appliances, request cooking support, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, and product preferences.

We also automatically collect certain information when you use our website, including your IP address, device information, browser type, pages visited, and referring URLs. This helps us understand how our services are used and improve the user experience.

2. How We Use Your Information

We use the information we collect to provide product information, process inquiries, send cooking support, and communicate with you about appliances, services, and cooking updates.

We may also use your information to personalize content, perform analytics, prevent fraud, and comply with legal obligations. With your consent, we may send you marketing communications that you can opt out of at any time.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

We may share information with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential and use it only for specified purposes.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your account credentials.

5. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data, as well as the right to data portability and to object to certain processing activities.

You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us. We will honor your requests as required by applicable law.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and applicable laws.

7. Cookies and Similar Technologies

We use cookies and similar technologies to personalize content, analyze traffic, and understand user behavior. For more information on how we use cookies and how you can manage your preferences, please see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that are different from those in your jurisdiction. We take appropriate safeguards to ensure that your personal information remains protected.

9. Children's Privacy

Our website and services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction), and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. Third-Party Links and Services

Our website may contain links to third-party websites, plug-ins, or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of the page and, where appropriate, provide additional notice. Your continued use of the website after changes become effective signifies your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: